Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role in providing support to customers, internal teams, and field technicians. This position is responsible for troubleshooting interactions and technical issues in the support ticketing system. Customer Service: Guide customers through troubleshooting new product releases, and advancements in solar technology. Quality Assurance: Conduct quality checks on functionality and performance of solar energy systems and electrical equipment. Continuous Learning and
business development, and a deep understanding of technology-driven solutions. They will be responsible for Development Manager or similar role in the technology, systems knowledge, or security industry. Strong track
business development, and a deep understanding of technology-driven solutions. They will be responsible for Development Manager or similar role in the technology, systems knowledge, or security industry. Strong track
enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist Products, Specials, Availability, Price etc. Obtain Information from relevant departments to resolve/ provide
enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist Products, Specials, Availability, Price etc. Obtain Information from relevant departments to resolve/ provide
Required Sound knowledge of Financial computer systems. Established proficiency in Microsoft 365 office implementation and maintenance of Company financial IT systems in Retail Stores (e.g SAGE Implementation, Point
providers.
providers. Handle confidential and sensitive information with discretion and professionalism. Company