Location Pretoria, Irene The Technical Support Technician at the client plays a crucial role in providing support to customers, internal teams, and field technicians. This position is responsible for troubleshooting energy solutions, electrical equipment, and installations. Diagnose problems, identify root causes, and interactions and technical issues in the support ticketing system. Customer Service: Guide customers through troubleshooting energy solutions, electrical equipment, and installation processes. Stay up to date with industry trends
or similar role in the technology, systems knowledge, or security industry. Strong track record of achieving
or similar role in the technology, systems knowledge, or security industry. Strong track record of achieving
Required Sound knowledge of Financial computer systems. Established proficiency in Microsoft 365 office implementation and maintenance of Company financial IT systems in Retail Stores (e.g SAGE Implementation, Point
include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information
include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information