PURPOSE OF THE JOB: Service Desk Engineers provide IT end-user support on various components of an IT environment but not limited to, hardware support, software support and network support. Being the first point of contact resolutions in a timely fashion. Provide support to clients on all supported applications. Provide regular updates
strategic decision-making Prepare batches and provide support to clients in batch processing, ensuring accuracy procedures Matching of hours for clients, liaising with support teams for data export queries to guarantee precision
RESPONSIBILITIES
Perform site engineering activities according to given methods and rules
engineering engineers and helping them in technical area
Report to Site Engineering Manager
MAIN
proposal for site engineering work
Provide site engineering technical support for installation and
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