services to international clients across numerous different industries. Our company is owner-managed which Campaign Manager to join our team at Intellibpo. As a leader in our contact center operations, you will vital role in driving performance excellence, managing team leaders and the client, whilst ensuring service Key Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to to service level agreements (SLAs) and operational metrics. Analyse performance data to identify trends
services to international clients across numerous different industries. Our company is owner-managed which customer care agents and quality assessor for an international company. Duties: Monitor and Discuss Stats Daily to emails Ensuring that your team adheres to operational procedures Ensuring that targets set for your productivity in your team Be able to communicate Management Instructions and Discussions Ensuring that your infrastructure. Experience with telecom project management and familiarity with relevant tools and methodologies
services to international clients across numerous different industries. Our company is owner-managed which Trainers with experience in training staff in the international Call Centre (BPO) industry. Responsibilities: Experience in a BPO outsource call centres servicing international clients. Must have at least 5 years' experience experience as a trainer. Able to work shifts base on international time zones. To Apply: Please send your CV and
services to international clients across numerous different industries. Our company is owner-managed which Customer Service Consultants for an exciting international company. Excellent English and problem-solving Able to work shifts based on international time zones. 1-year international call centre experience – required