Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
cabinetry and harware business is looking for an Internal Sales Rep - someone with customer services experience clients with showroom walk throughs. Assist external sales reps with their quotes and orders. Liaise with the
Reference: CPT003672-Amy-L-1 Do you experience as an Internal Sales consultant where you have worked with quotations quotations, invoicing and stock management? Our National client in the electrical industry, who is based driven and enthusiastic individual to join their sales team. REQUIREMENTS Matric, relevant qualification assist over the counter sales for walk in customers Dealing with international clients Ensure information accuracy of information on the invoices Follow up on sales quotes weekly Maintain accurate records of all follow
Ref: TJ 415584 - TECHNICAL INTERNAL SALES SPECIALIST (PUMP EXPERIENCE) Employer Description Leading distributors Industrial pumps Job Description EXPERIENCE IN PUMPS SALES ESSENTIAL Must have solid experience selling a complete pumps Target driven Strong Sales Administration skills Drawing up of Sales quotes Must be able to speak years experience in Sales of pumps Intermediate Excel skills Strong MS Word Proven sales record Salary /
candidate will play a crucial role in enhancing our sales activities, helping us to sustain our growth and
/>Key Duties and Responsibilities:
? General Sales & Marketing Duties
? General Customer Service Duties
Specific Duties
Competently calculate cost and sales prices for products
? manage the sample process (arranging
regular status updates and feedback on current sales projects
Knowledge
? Grade 12 / Matric
technology and/or chemical field
? Any formal sales & marketing related skills
? Financial
Minimum of 2 years working experience in an internal sales, marketing or customer service-related position
supplied leads of already interested clients into a sale / Existing clients To be aggressive in closing deals and reliable client experience possible. Call Centre Sales experience preferably Financial Sector Background speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
and technical service enquiries through inbound calls and provide end-to-end service.
Main
be able to present benefits/opportunities of the sales or service in an effective manner. EDUCATION
Identify
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial operations comply with relevant laws, regulations, and internal policies. Duties and responsibilities include: reflect current requirements. Conduct regular internal audits to assess compliance with regulatory requirements reports to regulatory authorities and senior management. Requirements: Related Degree or IISA Licentiate/Associate