variety of customer care, sales, claims, administration and office-based services to international clients our clients with 24-hour uninterrupted support services. Job Description: We are seeking an experienced managing team leaders and the client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee operations of the contact center, ensuring adherence to service level agreements (SLAs) and operational metrics initiatives that enhance operational efficiency and customer experience. Monitor and manage workforce planning
centre, customer care, sales, claims, administration and office-based services to international clients 24-hour uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders and leader a team of customer care agents and quality assessor for an international company. Duties: Monitor Monthly meetings Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your Able to work shifts based on international time zones. 3 -year international call centre Team Leader experience
variety of customer care, sales, claims, administration and office-based services to international clients support services. We are looking for Customer Service Consultants for an exciting international company Able to work shifts based on international time zones. 1-year international call centre experience – required
variety of customer care, sales, claims, administration and office-based services to international clients our clients with 24-hour uninterrupted support services. We are looking for experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) industry. Responsibilities: Experience in a BPO outsource call centres servicing international clients. Must have at least 5 years' experience experience as a trainer. Able to work shifts base on international time zones. To Apply: Please send your CV and