communication and networking
â Computer cabling
â Network Types (PAN, LAN, WAN
/>âInstall computer software and hardware and Health and Safety measures
âTroubleshoot computer and network
/>âMaintain computer and network security (antivirus, firewalls etc.)
Computer architecture
architecture hardware
âPersonal computers and handheld devices and their functions (mouse
/>âAssembling and disassembling computer and peripherals
âInstallation of computer peripherals
POS24089 Alarm System Technical Support (POS24089)
Randburg
R 15 000
for delivering first-line support for networked computers, managing hardware, LAN, low-level server support >
Provide first-line support for networked computers and manage related hardware.
Handle LAN software support for various applications and systems.
Maintain and manage the printer environment remote support tools.
Knowledge of VOIP systems is advantageous.
Experience with hardware
for delivering first-line support for networked computers, managing hardware, LAN, low-level server support environment. Provide first-line support for networked computers and manage related hardware. Handle LAN and low-level software support for various applications and systems. Maintain and manage the printer environment. Troubleshoot tools and remote support tools. Knowledge of VOIP systems is advantageous. Experience with hardware and software
Administer the dialler and telephony systems within the call centre to optimise call campaigns and Agent Proactively anticipate shortfalls and system problems we may experience daily System administration – Creating and staff accounts on the Vici system • Maintaining staff accounts on the Vici system • Checking of the recycle and Telephony systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning
Collaborate with other departments to enhance support systems, inter-departmental communication, and procedures customer satisfaction EDUCATION / COMPUTER PACKAGES: Bachelor's degree in computer science, B. Tech Engineering Strong technical background and understanding of IT systems Excellent leadership and people management skills environment Experience with support ticketing systems and customer relationship management (CRM) tools
vehicles. · Manage an effective inventory control system, relating specifically to the various components knowledge, relating specifically to RF systems, communication systems and antennas. · Possess good fault administrative skills. · Be prepared to travel. · Be computer literate (Linux, MS Windows, MS Office) and a
efficiency by planning and implementing office systems, layouts, and equipment procurement. Develop and procedures, including internet, software and computer systems utilization policies, safety, and security
Collaborate with other departments to enhance support systems and procedures Monitor and analyze support metrics and customer satisfaction Bachelor's degree in Computer Science, B.Tech Engineering, or a related field Strong technical background and understanding of IT systems Excellent leadership and people management skills environment Experience with support ticketing systems and customer relationship management (CRM) tools
Bachelor's Degree in Computer Science or similar fields like Information Systems, Big Data Azure Data Development Life Cycle (SDLC) processes and cloud computing Reference Number for this position is GZ55203