It Helpdesk Call Centre Jobs in Midrand, Gauteng
- Midrand (98)
- South Africa (29)
- Allandale (1)
- IT / Computing / Software (52)
- Sales (29)
- Admin / clerical / secretarial (17)
- Accounting / Finance (15)
- Engineering (4)
- Scientific / QA (3)
- Education / teaching (2)
- Marketing / advertising / PR (2)
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- Customer service / support (1)
Team Leader Contact Centre Midrand
Amasiko Group
South Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage individual/team performance Reporting: Monitor daily helpdesk reports Provide trend data analysis to team and
share this job on whatsappHelp Desk Technician Midrand
Mustek LimitedMidrand
Job Purpose: The Helpdesk Technician is primarily responsible for providing technical support and advice technician/branch/contractor within 30 minutes of call received Serve as the first point of contact for Satisfaction Maintain the abandoned call rate below 4% (Abandoned call report). Close 100% of customer queries (telephonic and email) within 4 working hours (Helpdesk SLA report). Accurately log all field support Experience: Matric CompTIA A N Min of 3 years' helpdesk technical experience Skills and Knowledge: Good
It Service Desk Supervisor
Midrand
environment
Technical Administrator
Midrand
Monthly
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
breakdown reports from customer and log the call with the relevant regional team
Immediately create
Technical Administrator Midrand
Ultra Personnel : Pharmaceutical, Insurance, EngineeringMidrand
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
Technical Administrator
Ultra Personnel : Pharmaceutical, Insurance, EngineeringMidrand
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the
Operations Specialist Midrand
TalentcruSouth Africa
Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix Digital platforms as well as call centres and CEO's Office. Identify top service call drivers and draft suggested on boarding initiatives with customer contact centres Identify potential service improvement tools and
Digital Operations Specialist
Midrand
Negotiable ng a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix platforms as well as call centres and CEO’s Office.
Business Development Manager Midrand
Swift Recruitment LtdMidrand
R70 000 to R100 000 and communication Strategic and Operational Call Centre Control and reporting Budgeting, expense management
Business Development Manager R70 000 To R100 000
Swift Recruitment LtdMidrand
R70 000 to R100 000 and communication Strategic and Operational Call Centre Control and reporting Budgeting, expense management
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