POS24089 Alarm System Technical Support (POS24089)
Randburg
R 15 000 knowledge/qualifications & experience
Closing Date:
Technical Support Manager (POS24084)
Randburg
R 15 000 to R 18 000 per motors and Electric Fence and able to technically support the products
Technical Support Manager (POS2324055)
Roodepoort / West Rand
R 15 000 knowledge/qualifications & experience
Closing Date:
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international
motivated Technical Support Manager to join our growing team in Randburg. As a Technical Support Manager you team of technical support engineers, and ensuring the highest level of customer support. Manage and lead team of technical support engineers Ensure the team provides timely and effective support to clients Develop Develop and implement support strategies and processes to optimize customer satisfaction Collaborate with departments to enhance support systems and procedures Monitor and analyze support metrics, identify areas
motivated Technical Support Manager to join their growing team. As a Technical Support Manager, you will technical support engineers, to ensure the highest level of customer solutions and support services. team of technical support engineers Ensure the team provides timely and effective support Develop and implement implement support strategies and processes to optimize customer service and satisfaction Collaborate with with other departments to enhance support systems, inter-departmental communication, and procedures Handle
activities of all office staff, providing guidance and support to ensure they meet performance expectations and communication, including correspondence, email, and phone calls, responding in a timely manner. Coordinate office approve program expenditures. Audit and approve log sheets for procurement of office supplies, data and 15000 per month plus benefits. The post Business Support – Admin appeared first on freerecruit.co.za .
exceptional customer service and providing technical support? We're seeking highly motivated users by providing timely and effective technical support and assistance.
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What you’ll do:
Qualifications r
and technical service enquiries through inbound calls and provide end-to-end service.
Main
  KNOWLEDGE
supervision
To ensure that every day query is logged accordingly.
Ensure that customers
progress of queries logged but not resolved.
Ensure that the customers are called and the resolution
Ensure that progress of every query logged is monitor
dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems • Telephony Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising