Training Support Consultant (POS 24009)
Somerset West
R 20 000 to R 23 proficiency intermediate
system training to customers Providing customer support, resolving customer queries, recommending solutions Excel proficiency intermediate Customer service / support experience will be advantageous R 18 000 to R 23
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 proficiency intermediate
Reference: CPT007107-ME-1 AFTERSALES SUPPORT ENGINEER CAPE TOWN SOMERSET WEST Minimum requirements: Engineering
Minimum requirements:
system training to customers Providing customer support, resolving customer queries, recommending solutions Excel proficiency intermediate Customer service / support experience will be advantageous R 18 000 to R 23
champion services to clients, focusing on day-to-day support queries, strategic workflow advisory, system champion Assistance: Assist staff in analyzing client-specific logs to identify and resolve issues promptly and effectively systems. Documentation Management: Ensure that support logs are meticulously maintained, accurately documenting delivering a professional level of service and support. Team Support: Assist the team leader in ensuring that Engagement Management: Manage client engagement calls and visits, facilitating discussions on risks and
training and general support:
Provide in-house training and support: Provide technical assistance and support to service partners and assistant technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete
house training and general support: Provide technical assistance and support to service partners and assistant technicians Assist with monthly stock takes Ensure that Helpdesk receive all documentation on time and complete