Leaders to join and leader a team of customer care agents and quality assessor for an international company Monthly meetings Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your
client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee daily operations of the leadership and mentorship to a team of supervisors and agents, promoting professional development and high performance
international Call Centre (BPO) industry. Responsibilities: Training coordination. Compiling and preparing