experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) industry training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary: R30
international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
We provide a variety of call centre, customer care, sales, claims, administration and office-based services uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders to join and leader Duties: Monitor and Discuss Stats Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Attend Daily / Weekly / Monthly meetings Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails system in place Ensuring constant improvement of productivity in your team Be able to communicate Management
operational efficiency and customer experience. Monitor and manage workforce planning, including staffing