QUALIFICATIONS Education Requirements Graduate / Postgraduate in any stream PMP, PgMP certification (preferred) Work Experience Requirements 10 years of experience, most of which should be in BPO environment 3 years of the BPO experience should be in Transitions Should have hands-on experience of mi
QUALIFICATIONS Education Requirements Graduate / Postgraduate in any stream PMP, PgMP certification (preferred) Work Experience Requirements 10 years of experience, most of which should be in BPO environment 3 years of the BPO experience should be in Transitions Should have hands-on experience of mi
document functional specifications/program specifications Process documentation Business Requirements
JOB DESCRIPTION The incumbent will be responsible in ensuring that the Transitions are successful. In addition to enabling seamless Transitions, the incumbent will also be responsible for building capability of the Transitions function, bring thought leadership to the table that improves Transitions
JOB DESCRIPTION The incumbent will be responsible in ensuring that the Transitions are successful. In addition to enabling seamless Transitions, the incumbent will also be responsible for building capability of the Transitions function, bring thought leadership to the table that improves Transitions
Description To qualify for this position, you need: Matric Certificate Valid driver's license and own transport Accounting degree SAIPA accredited Ability to communicate effectively and have excellent relational skills. Ability to perform calculations and prepare detailed reports Computer skills inc
monitoring programs to evaluate customer interactions (calls,
chats, emails) and operational processes.
programs and evaluation
processes.
• Familiarity with call center
Indicate program unit structure.
Mature the application development processes and code quality
Outlook, experience in other programs related to sales and order processing Minimum of 6 months experience
Outlook, experience in other programs related to sales and order processing Minimum of 6 months experience