Required
/>- User profile/security maintenance on all applications.
- Organize, manage, facilitate training
changes made that affect Application
- Create and update E-content for applications.
- Innovation
DR tests for Applications.
- Circulate communications to users regarding Application updates
Projection Close)
Experience & Qualifications
/>- 3 years experience in providing help desk support.
Competencies and Skills
Job Description: The Project & Support Manager will be the central contact between internal sales
resources to manage the client onboarding, change and support process. Your daily tasks will include coordinating
required. A primary goal is to ensure that all projects run smoothly and efficiently. You will be the
to, the following tasks:
Participate in project design meetings and propose improvements if necessary
manage team goals, project schedules and new information. Supervise current projects and coordinate all
active role in managing and developing exciting new projects. Handle finance tasks including work packages purchase orders, and financial reporting. Support project managers with administrative tasks, event planning
JOB DESCRIPTIONThe ability to configure, optimize and deploy Cloud based VPNs, SASE, SD WAN Management, Cloud Network Sockets, Wi-Fi, PPOE and infrastructure network components layer 1 to 6.
In addition, skills around software defined firewalls, zero trust environments and management of
taken part on the YES Programme before
/>
Reference: CPT007089-ME-1 IT TECHNICAL SUPPORT MANAGER Roodepoort Minimum requirements: Bachelor's degree related field Proven experience in a technical support management role (minimum 5 years) Good understanding strong problem-solving skills Experience with support ticketing systems and customer relationship management from us within 5 days, please accept that your application was unsuccessful plus Medical aid, Pension fund
company based in the Midrand area to give office support to other staff members, data capturing, reporting and ASJ/Sterns x3 times per year Sending of application forms to new customers Reps enquiries and assistance heard from us in 2 weeks, please consider your application unsuccessful. R18 000 - Monthly
Minimum of 4 years of practical experience in IT Support
* Valid driver's license is a mandatory
with various operating systems and software applications
Responsibilities:
* Provide first level technical support to end users, ensuring prompt issue resolution
*
Collabroate with the IT team to implement and support IT support
* Troublshoot and resolve hardware,