to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
with client representatives, service providers and other areas within Service Management
Daily Queries - Attending to Daily Queries and Ensuring Feedback provided timeously
o Customer support to SSA
o LSP Management
o Irregular Management - Register Irregular cases in Cello within 24 hours
o Ensuring daily reports are received in time from LSP’s
o Analyze d
The Cash Desk Clerk is responsible for handling transactions at the cash desk, providing excellent customer customer service, and ensuring accurate cash handling. This role involves managing cash, processing payments currency transactions and conversions. Customer Service: Greet customers warmly and provide assistance regarding transactions, accounts, and other related services. Resolve customer complaints and issues in a professional security of cash and other valuables at the cash desk. Administrative Tasks: Prepare and submit daily
via the telephone. Responsibilities: Technician Service Accurately allocate on site tickets to the relevant Provide accurate information on IT products or services. Record events and problems and their resolution customer support, either telephonic or at the front desk. Always comply with PPE policy. Keep work areas software and hardware technical knowledge Customer Service Basic computer literacy especially in Microsoft
known financial services company is on the lookout for a Financial Controller to join their op, implement and maintain internal financial control system
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This role will entail the full credit control function,
Education Requirements:
control and billing role essential
provides innovative logistics services across South Africa. They offer a diverse ong>.
As the Logistics Controller, you will be responsible for monitoring
currently recruiting for a Financial Controller to join their dynamic team. They are
are leaders within in the Financial Services industry and have a global footprint
Job Summary:The Service Manager is responsible for overseeing and managing the service department within
exceptional service experiences.
Key Responsibilities: