background in our support centre to provide online and telephonic service and support to external customers guidance, mentoring and feedback to Level 1/2 support representatives in a positive and constructive Maintain a high degree of first-time resolution for support queries. Manage and meet defined SLAs for each solutions and schedule training sessions with the support team to upskill them on the new solutions. Communicate departments within Metacom. Provide administrative support by gathering information for statistical reports
expectations Matric or NQF level 4 / Grade 12 Additional Tertiary advantageous Experience ( 6 months) in Inbound
expectations Matric or NQF level 4 / Grade 12 Additional Tertiary advantageous Experience ( 6 months) in Inbound
facility, committed to providing top-notch care and support to their residents. Your expertise in the overall administration of her department by: Keeping record systems up to date. Delegating duties in accordance with continuously. Motivating for changes in existing systems where necessary. Effective communication maintaining
facility, committed to providing top-notch care and support to their residents. Your expertise in the overall administration of her department by: Keeping record systems up to date. Delegating duties in accordance with continuously. Motivating for changes in existing systems where necessary. Effective communication maintaining
financial, commercial and analytical support for the sales & support functions Assist with Financial Audits trends and analysis Previous experience on ERP System, SAP will be advantageous Please note that if you
financial, commercial and analytical support for the sales & support functions
Please note
financial, commercial and analytical support for the sales & support functions Assist with Financial Audits trends and analysis Previous experience on ERP System, SAP will be advantageous Please note that if you
administration of her department by:
administration of her department by: