provide a variety of customer care, sales, claims, administration and office-based services to international our clients with 24-hour uninterrupted support services. Job Description: We are seeking an experienced team leaders and the client, whilst ensuring service delivery. Key Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to service level agreements (SLAs) and operational metrics initiatives that enhance operational efficiency and customer experience. Monitor and manage workforce planning
of call centre, customer care, sales, claims, administration and office-based services to international 24-hour uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders Leaders to join and leader a team of customer care agents and quality assessor for an international company done timeously Coaching and Development of Staff Technical Skills: Proficiency in telecom technologies and skills: · Proven ability to lead and manage a technical team. Excellent interpersonal and communication
provide a variety of customer care, sales, claims, administration and office-based services to international 24-hour uninterrupted support services. We are looking for Customer Service Consultants for an exciting
provides a variety of customer care, sales, claims, administration and office-based services to international our clients with 24-hour uninterrupted support services. We are looking for experienced Contact Centre environment. Experience in a BPO outsource call centres servicing international clients. Must have at least 5 years'