manuals
processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning, conducting conducting and after care related to TLM activities. Support with the documentation of infrastructure components with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve the documentation with focus on TLM. Supporting the development of technical recommendation with respect to ation/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and reporting
protocols.
urgently in need of a Intermediate Software Developer [C#] to join their dynamic team on full time basis. The Development manager. Requirements: 5 years' experience in a similar role IT Degree must have Very good C# development software development process experience of wealth management and adviser value proposition requirement Please
sector is seeking a Technical Administrator to join and support their technical team. Minimum requirements: experience with invoicing, order processing, technical admin support, and job card authorization would be beneficial
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lookout for a highly motivated and skilled IT Support Specialist to join their team in Midrand, Gauteng providing technical support and training to staff (both in person and remotely), as well as managing IT assets security protocols. Provide user support and training as required. Manage and update the IT asset register register. Software: Install and manage relevant software on user devices. Troubleshoot and resolve software licensed and updated. Provide user support and training. Networking: Manage networks across the organization
feedback on all customer care requests and referring technical questions or queries to the correct technician any support and administration duties required by Technicians and customers. Providing technical support report on returns location validated and sent to management highlighting all issues for investigation and between the clients and the technical team focusing on resolving issues and managing client expectations. Identify communicate urgent attention to technicians or Management. Managing and handling all customer queries. Ensure
will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she timely technical support to customers via various channels such as phone, email, Freshdesk support tickets provide step-by-step technical help, both written and verbal. • Attend to all logged support incidents and calls to all logged support incidents and calls. • Work closely with team lead and management. • Perform root and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
The Learning Support Officer is responsible for coordinating our online and on-campus learning programs maintaining student records and the Learning Management System (Moodle), assisting with tutorial scheduling site Providing assistance to the Higher Education Manager and your colleagues Assisting with accounts Ad Ad hoc tasks as required by the college manager. Implementing and complying with company copies and procedures