services, this includes counter support, telephonic support, site support and repairs.
Manage operational
services, this includes counter support, telephonic support, site support and repairs. Manage operational
consumables in the region. Provide Network and Telephone Support Replace faulty devices. Provide 1st line support
to calls logged by users Providing remote/telephonic support Review, understand and enforce all policies
Ability to troubleshoot communications devices. Telephonic support. General office assistance. The successful
and large UPS systems. Provide technical telephone support to assess UPS systems. Attend to after-hours
update ticketing system. Provide level 1 telephonic support for respective applications and infrastructure
update ticketing system.
Provide level 1 telephonic support for respective applications and infrastructure
Administration and Client Support Provide telephonic support to clients Communicate with clients via email