communication skills Knowledge in IT security Knowledge in ITIL processes Any additional responsibilities assigned experience ITIL certification (advantageous) Minimum of 4-8 years IT working experience ITIL process knowledge
ServiceNow development
g. UXPin, Balsamiq) Design Certification
• Information Technology Infrastructure Library (ITIL) experience • Dynamics365 experience Market related
experience in SAP Basis (Required) ITIL certification (Advantageous) ITIL process knowledge and work experience Change Management (CM), Problem Management (PM) ITIL process knowledge and work experience Agile Methodology
CIA qualification. Certifications such as ITIL Foundation, ITIL Manager, CobiT Foundation, CISSP, CISA, auditing practices, methodologies, frameworks (COBIT, ITIL, COSO, ISO17799/ISO27001), and global benchmarking
crucial role involves promoting and maintaining ITIL best practices and standardization throughout the ideal candidate will have extensive knowledge of ITIL and experience in service delivery, incident and changes relevant to ITSM tools, monitoring tools, and ITIL processes. Proven experience in administering, integrating
crucial role involves promoting and maintaining ITIL best practices and standardization throughout the ideal candidate will have extensive knowledge of ITIL and experience in service delivery, incident and changes relevant to ITSM tools, monitoring tools, and ITIL processes. Proven experience in administering, integrating
certification is highly advantageous: ITIL Foundation Certificate; ITIL Manager Certificate; CobiT Foundation auditing practices, methodologies, frameworks (COBIT, ITIL, COSO, ISO17799ISO27001, etc.), global benchmarking