technologies and refined processes Collaborate with department leads, process owners, business partners and and application owners to ensure accurate first level IT support is rendered isanqa isanqajobs Operationsengineer Service Management) IT Operations Frameworks (E.g., ITIL) IT Service Delivery Management Project Management
possible ROLE: Design/ development of systems and processes in close corporation with business, IT and interface Analysing of processes, identifying areas of improvement and automation. Support of existing processes / applications applications together with process partners and other departments and maintaining data consistency across across departments and process partners Empower users for example through training and self-service solutions solutions. Develop a deep understanding of processes in controlling purchasing and supplier networks in order
enterprise network configurations Experience with ITIL processes Strong analytical thinking in the technical monitoring and auditing solutions Experience with ITIL processes (Incident, Change and Problem management) Experience level of detail Agile mindset (knowledge of agile processes and principles) Strong ability to understand technical
Manager / Leader and User Management or System owner Develop system solutions in line with quality and experience ITIL certification (advantageous) Minimum of 4-8 years IT working experience ITIL process knowledge skills Knowledge in IT security Knowledge in ITIL processes Any additional responsibilities assigned in
solutions to improve the support of (new) business processes Regular reporting on system status to ensure compliance solution to Feature Team Lead and / or Sub Product Owner Understand the business requirements, preparing experience in SAP Basis (Required) ITIL certification (Advantageous) ITIL process knowledge and work experience Change Management (CM), Problem Management (PM) ITIL process knowledge and work experience Agile Methodology
possible ROLE: Be part of a team of experts for IAM processes, in particular Compliance & Risk Management consulting and supporting application owners or system owners in the usage of the implemented functionality functionality. Design and manage process of IAM risks (e.g., access risks) and the methodology of compensating (design & execution). Consult and advise in processes in the area of IAM risk lifecycle (definition handling, reporting). Consult and advise in processes in the area of IAM compliance management and explain
system requirement documentation based on business processes Perform daily system handover and start-up tasks operational readiness of systems Ensure that all processes have been investigated / considered in obtaining was unsuccessful. isanqa isanqajobs Linux Ansible ITIL ITAdministration Incidentmanagement FuelledbyPa Information Technology or equivalent experience ITIL certification (advantageous) Any Linux/Ansible/Veritas of IT operations experience Minimum of 6 years of ITIL work experience Minimum of 4 years python/perl/bash
product travel feature team in alignment with Domain Owner. Integration testing with other modules. Group-wide Harmonize business processes of different IT and Business Domains in cooperation Domain Owner Preparing User manuals and conducting training to business process owners Go-live preparation and post Go-live support Carrying out regression testing Interact with Product Owners of other modules Important: A clear criminal record This includes facilitating meetings with Domain Owner, decision making and conflict resolution. SAP Module
Software Development Life Cycle Managing projects / processes Support Product in an Agile approach by proactively organisational Agile Working Model Supports the Product owner to shape the Product roadmap NB: By applying for Management (CM), Problem Management (PM) ITIL certification, process knowledge and work experience Understanding
Client license tracking Documentation of all processes/configuration (e.g., act toolchain, CMDB, ResolveIT experience ITIL certification (advantageous) Minimum of 6 years IT working experience ITIL process knowledge in IT-Operations Understanding and master PIC processes AGILE Project Management knowledge and work experience