provider committed to delivering top-notch technical services to businesses on the East Rand. Specializing in maintenance and updates to ensure system stability and security.- Collaborate with the helpdesk team to address address complex technical issues.- Document service activities, including troubleshooting steps and solutions solutions implemented.- Provide exceptional customer service and build positive client relationships.Requirements:- Hyper-V).- Understanding of ITIL best practices for service management.My client offers the following benefits:-
to ensure efficient workflow and high-quality service.
equipment for repairs and maintenance; schedules for service.
site operations to ensure consistent high level service quality and customer satisfaction, profitable, Safety and Security, Namlog policies and procedure. Management and Maintenance of Safety and Security of all Accountable for management of customer/supplier service level agreements. Management of statutory requirements
site operations to ensure consistent high level service quality and customer satisfaction, profitable, Safety and Security, Namlog policies and procedure. Management and Maintenance of Safety and Security of all Accountable for management of customer/supplier service level agreements. Management of statutory requirements
maintain, service and repair material handling equipment, Systems and to maintain, service and repair systems) preferred Servicing of material handling equipment and maintaining serviceability to specified standards standards and per set procedures by delivering quality service / repair / maintenance. Perform accurate diagnosis
electronics and electrical.
mechanical, electronics and electrical. Customer service attributes – friendly and approachable. Technical Knowledge of cash counting equipment repairs, service, and maintenance – 3 – 5 years' experience. Ability Provide Technical support to customers/staff. Service/Support and Repair Note and Coin Counting equipment capturing of job cards. Onsite customer support and service – South Africa. Will do call outs to customers
gained in an Accounting Practice / Accounting Services firm Tax submissions Accounting system exp, Pastel gained in an Accounting Practice / Accounting Services firm Tax submissions, Accounting system exp, Pastel
Value Stream Lead, manage and control Customer Service, Operational Risk, Gross Profit, Work-rate, and Delivery Requirement and Specification Contract and Service Action Plan Performance Improvement Saving Report