Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions by monitoring performance findings to stakeholders; Mentor new CE Analysts; Perform tasks assigned by the supervisor to meet
outlines in collaboration with Skills Development Program teams in Kigali and Cape Town. Coordinate laboratory activities for candidates of Skills Development Programs and staff, ensuring the smooth and efficient execution
outlines in collaboration with Skills Development Program teams in Kigali and Cape Town. Coordinate laboratory activities for candidates of Skills Development Programs and staff, ensuring the smooth and efficient execution
Responsibilities: Develop and implement training programs as directed; Facilitate engaging training sessions
experience in Backend technologies Experience programming in TypeScript/Node.js or a strong willingness