services. We are looking for Customer Service Consultants for an exciting international company. Excellent
within the contact center environment. Provide leadership and mentorship to a team of supervisors and agents agents, promoting professional development and high performance. Qualifications: Degree in Business Administration years) in campaign management and operations leadership within a contact center environment. Strong analytical success in driving results through effective team leadership and performance management. Proficiency in contact
Monthly tasks are done timeously Coaching and Development of Staff Technical Skills: Proficiency in telecom design, implementation, and troubleshooting. Leadership skills: · Proven ability to lead and manage a Experience in performance management and team development. Additional Req: Strong analytical skills with with the ability to assess complex problems and develop effective solutions. Ability to work in a fast-paced
Requirements: Matric. Facilitation course. Learning and development course. Experience training staff in a call centre