services Providing workstations related support for Absa retail as well as the corporate environment. Locating Helpdesk Support Providing remote support to all Absa users utilising the given remote tools, by resolving on the Absa account for whatever reasons and re-assigning these incidents to the relevant Absa support within the set service level agreement. Ensuring that Absa staff members are informed/updated regarding the critical and complex system incidents within the Absa Group and analysing, recommending and implementing
within area of responsibility taking into account the Absa standards. Ensure that processes and procedures provided to changes are reflected on appropriate Absa supporting and training documentation. Accountability: efficiency improvements, i.e. queuing theories, BPR and Lean methodologies Ideally 1-2 financial services Degree Electrical or Chemical will also be advantageous) Lean or six-sigma qualifications
within area of responsibility taking into account the Absa standards. Ensure that processes and procedures provided to changes are reflected on appropriate Absa supporting and training documentation. Accountability: efficiency improvements, i.e. queuing theories, BPR and Lean methodologies Ideally 1-2 financial services Degree Electrical or Chemical will also be advantageous) Lean or six-sigma qualifications
effective deployment of relevant and appropriate Lean / 6 sigma tools. Increase customer satisfaction
Lean Six Sigma Black Belt Certified
5 to 10 years experience within Lean / Six Sigma
Avid Lean Practitioner with demonstrated experience in the deployment of a range of lean tools.
Deploy the appropriate Lean Tools across all departments in the business.
effective deployment of relevant and appropriate lean/6 sigma tools. This will also increase customer continuous improvement culture Deploy appropriate lean tools across all Departments in the business Develop Must have an Engineering Degree as well having a Lean Six Sigma Black Belt Certification Experience includes years within a Lean / Six Sigma Operations environment as well as being an avid Lean Practitioner with demonstrated experience in the deployment of a range of lean tools. Should understand the basics of a refining
effective deployment of relevant and appropriate lean/6 sigma tools. This will also increase customer continuous improvement culture
through related studies and other methodologies (5S, Lean, TOC, etc.). Lead a cross functional team industry
platforms: Corporate Saver, Standard Bank TPFA, ABSA AMS Opening and closing of Investments on all platforms bank reconciliations: FNB, Nedbank, Standard Bank, ABSA Management of advocate payments during the month
invite you to apply. The ideal candidate would have ABSA Call Centre experience. Setting up of call campaigns and implementation of collection strategies in the ABSA Department; Ensuring that collection strategies
invite you to apply. The ideal candidate would have ABSA Call Centre experience. Setting up of call campaigns and implementation of collection strategies in the ABSA Department; Ensuring that collection strategies