Log service desk incidents and requests received via email or telephone as per call logging procedures
procedures.
Respond to logged incidents or requests within the agreed SLA, and update ticketing system
executed E.g. Backup tape changes, health checks and log monitoring.
Client visits desk side support
infrastructure.
Support or CCTV, PABX & Call logging systems (3CX).
Imaging and configuration of
/>Coordinate the organizing and logging incoming PPAP parts into the QCHOLD PPAP Parts Log
Ensuring parts review
/>Disposition PPAP parts status in the PPAP Parts Log
Ensure part conformance to drawings, with or
drive
Ensure parts with created files are logged into the PPAP catalogue and assigned to SDM
coordinate the organizing and logging incoming PPAP parts into the QCHOLD PPAP Parts Log; ensuring parts review disposition PPAP parts status in the PPAP Parts Log; ensure part conformance to drawings, with or without on P drive; ensure parts with created files are logged into the PPAP catalogue and assigned to SDM; review
patching and vulnerability remediation.
skills with the ability to troubleshoot application logs.
/>
with timeously and effectively. • Ensure ticket Logs are dealt within SLA. • Adhering to all AD-HOC work Available for overtime where workloads require • Logging of faults where required • First time resolution
effectively. Tracking and Logging: Maintain meticulous tracking and logging practices aligned with project
Kubernetes.
interpreting technical drawings
Organize and log incoming PPAP parts, ensuring they are reviewed before
/>Handle PPAP documents by reviewing, filing, and logging them, and ensure completeness. Communicate with