Leading Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience to join their team. Responsible for the effective running of the Operations centre Training and leading the Operations team Overseeing the Inbound, Outbound, Electronic communic
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions across multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience. This position reports directly to the Head of Operations. DUTI
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The candidate will be responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. Lead a team M
course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection Operational planning & managing the daily running of the call centre operations. • Meeting performance efficiency, sales and quality. • Managing the assigned call centre operation efficiently and effectively your business. • Conducting performance management of call centre resources. • Coaching, developing, motivating Operational planning & managing the daily running of the call centre operations. • Meeting performance
DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A dynamic provider of cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong
Operational Management Oversee Daily Operations: Ensure the smooth running of the call centre operations 2. Team Leadership Team Management: Lead and supervise a team of call centre agents, providing guidance senior management. 6. Compliance and Standards Regulatory Compliance: Ensure that the call centre operates
Call Centre Manager - Western Cape A dynamic, innovative, and inspiring company providing fintech solutions across multiple sectors is looking for an experienced Call Centre Manager with Inbound, Outbound and Customer Service experience. This position reports directly to the Head of Operations. DUTI