disciplinary procedures. Demonstrated success in managing contact centres Proven ability to work independently and efficiently manage a contact centre 7 years of management experience in a contact centre environment
The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs to improve individual and organizational performance. Minimum requirements: Competent in MS Office products. 2 – 3 years’ traini
We have an exciting opportunity available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs to improve individual and organizational per
working experience as an Account Manager
working experience as an Account Manager IT / Software or Contact Centre / CX industry experience Have a
improvement Managing projects to delivery General: Interaction with ops personnel, contact centre personnel
improvement Managing projects to delivery General: Interaction with ops personnel, contact centre personnel