for efficiently coordinating and managing the internal support services and external service providers quality, growth and people. Services managed include: Catering services, Cleaning/Bundled services, Security and Paid Parking Services. Effective management of external service providers through: Identifying, in hospital management Review services benchmark report to effectively manage outsourced services cost and 3 years relevant experience managing outsourced/insourced Soft Services, Integrated Facilities Management
for efficiently coordinating and managing the internal support services and external service providers quality, growth and people. Services managed include: Catering services, Cleaning/Bundled services, Security and Paid Parking Services. Effective management of external service providers through: Identifying, in hospital management Review services benchmark report to effectively manage outsourced services cost and 3 years relevant experience managing outsourced/insourced Soft Services, Integrated Facilities Management
migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow levels of support, managing incidents, and ensuring continuous operation of IT services. Focusing on continual on IT Service Management modules: Incident, Problem, Service request management, Service level management
Develop and manage customer relationships ensuring that customer needs are met and services are developed shortlisted: ▪ Managing People and Resources ▪ Business Perspective ▪ Products and Services ▪ Business Perspective
Group IT Service Desk initiatives and projects Manage service delivery provider/s to deliver a stable and level of first level IT support Manage transformation within the IT Service Desk relating to new technologies SKILLS ITSM (IT Service Management) IT Operations Frameworks (E.g., ITIL) IT Service Delivery Management Management Project Management DevOps Agile Methodology JIRA & Confluence Service Desk Methodology Provider
includes managing and supporting various operating systems, network protocols, cloud services, and security design, deployment, and management On-premises Active Directory Certificate Services (AD CS) configuration processes such as Incident Management, Change Management, and Service Desk operations. Scripting languages such
Management of staff; Managment of finances; Management of customer service. Minimum Requirements: Appropriate
Management of staff; Managment of finances; Management of customer service. Minimum Requirements: Appropriate
Communications Technology (ICT) as a distinguished Managed Services Provider. Headquartered in Gauteng, we're
EngineerS, Technicians and Service Manager to join the team. Field service activities to include reactive