Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform qualification 6 years working experience in IT Service management Strong technical knowledge in ITSM tools administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like maintaining and continuous improvement of IT Service Management processes and practices. Extensive ServiceNow
qualification
provide a solutions-based approach SAP ITSD SAP FI SAP CO Duties: Understand the business requirements, preparing ts) Setting up the organization structure of Materials Management and perform all relevant configuration Master Data templates for various objects like Material Master, Vendor Master, Excise Master, Info-records responsibility for closing the same within defined SLA's (Service Level Agreements) Responsible for troubleshooting
approach
term contract. As a Technical Consultant within Material Master you will drive the product development years' experience in Material Management (MM), with particular focus on Material Master 5 years' experience Working Model (AWM) Charter Development of new Material Master functionality (in S/4 or ECC) focus will (in Confluence Xray) Migration and Rollout for Material Master Operations (3rd level) and 2nd level (24/7)
years experience in Material Management (MM), with particular focus on Material Master
advantageous 8 years working experience in IT Service Management Over 5 years working ServiceNow development Duties: Develop your own analytics and reports on Service Now platform Align with stakeholders to deliver deliver them their desired reports Use your Service Now experience to exercise governance on the reporting
advantageous
experience in developing backend applications and services
experience in developing backend applications and services Architecture and Interface Design Fit for business Postgres, Influx Duties: Running business critical services in cloud environments in accordance with the agreed with the defined Service Level Agreements Work in a team environment to improve services throughout the