looking for: A senior dynamic candidate to lead the member engagement and retention business. What will you you do: Develop a clear strategy and approach to Member Engagement. Improve the accuracy of 1st party marketing robust CRM and marketing automation model. Grow member usage. Optimise revenue streams and business growth customer data. Develop and execute a comprehensive member engagement strategy aligned with overall business informing targeted marketing campaigns. Drive member retention through targeted communication and engagement
enhancing member experience by acting as mentors and coaches to support and guide members through their communication between Members and internal teams by resolving any problems faced by Members and deal with complaints complaints to maintain trust Respond to member inquiries promptly and professionally and provide accurate and business processes Ask members for Proofs of payment to confirm if members order have been paid or if send to Cash Specialist group Missing orders: Ask member which platform they used to send order. Follow
enhancing member experience by acting as mentors and coaches to support and guide members through their communication between Members and internal teams by resolving any problems faced by Members and deal with complaints complaints to maintain trust Respond to member inquiries promptly and professionally and provide accurate and business processes Ask members for Proofs of payment to confirm if members order have been paid or if send to Cash Specialist group Missing orders: Ask member which platform they used to send order. Follow
looking for: A senior dynamic candidate to lead the member engagement and retention business. What will you you do: Develop a clear strategy and approach to Member Engagement. Improve the accuracy of 1st party marketing robust CRM and marketing automation model. Grow member usage. Optimise revenue streams and business growth customer data. Develop and execute a comprehensive member engagement strategy aligned with overall business informing targeted marketing campaigns. Drive member retention through targeted communication and engagement
recruit new members. • Discipline / Business Process: o Manages Member Complaints o Manages Member Compliance Compliance o Manages and Performs Member Audits o Manages Registration of New Members o Oversees Compliance Arbitrations Arbitrations o Overseas Demarcation Disputes o Manages Member Relationships
Our client is a group of independent member companies, chosen for the products and services they offer progress drive our members to offer ever-better solutions for your business. Members share a common ethos which act as an anchor for all business practice. Member companies are operational in the following business
business advisory solutions. We have 8 independent member firms across South Africa. We are looking for someone audit engagements (monitoring reviews). Inspecting member firms' quality management policies and procedures with member firms and discussing findings with the engagement partners and leadership of the member firms
incumbent will be responsible for managing 2 staff members. Full function accounting duties up to Trial balance incumbent will be responsible for managing 2 staff members. Requirements - Qualifications and Experience Completed
Address breaches of policy and process with team member to ensure it gets resolved and to eliminate ongoing self-assessments. • Motivate customer service team members to perform at their best by living the values and Monitor, coach and develop customer service team members to ensure that they maximise their performance
business advisory solutions. We have 8 independent member firms across South Africa. We are looking for someone consults within the network. Regular interactions with member firms and discussing topical auditing matters with with the engagement partners and leadership of the member firms. Driving matters to conclusion. Preparing