experience in training staff in the international Call Centre (BPO) industry. Responsibilities: Training coordination and preparing training material. Conduct new hire training. Conduct refresher training. Coaching. Align Align training with required KPI. Subject matter expert. Requirements: Matric. Facilitation course. Learning Learning and development course. Experience training staff in a call centre environment. Experience in
will play a vital role in driving performance excellence, managing team leaders and the client, whilst interpret data and make strategic recommendations. Excellent communication and interpersonal skills, with a
Consultants for an exciting international company. Excellent English and problem-solving skills required. Requirements:
ability to lead and manage a technical team. Excellent interpersonal and communication skills, with the