on international time zones. 1-year international call centre experience – required. R10 000 to R13 000
team at Intellibpo. As a leader in our contact center operations, you will play a vital role in driving Lead and oversee daily operations of the contact center, ensuring adherence to service level agreements innovation and best practices within the contact center environment. Provide leadership and mentorship management and operations leadership within a contact center environment. Strong analytical skills with the performance management. Proficiency in contact center technologies and workforce management tools. How
experience in training staff in the international Call Centre (BPO) industry. Responsibilities: Training training staff in a call centre environment. Experience in a BPO outsource call centres servicing international
We provide a variety of call centre, customer care, sales, claims, administration and office-based services uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders to join Stats Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings meetings Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team adheres international time zones. 3 -year international call centre Team Leader experience – required. Basic