service desk, desktop support, network support, etc.
development skills in MS SQL (Packages, Functions, Triggers) Experience with MS Data Base performance Performance of Software (i.e. using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia development skills in MS SQL (Packages, Functions, Triggers) Experience with MS Data Base performance Performance of Software (i.e. using Redgate SQL tools, MS Visual Studio,) ITSM Helpdesk Sharepoint Wikipedia
CCNA), and Sec+
high-quality technical support to both technical and non-technical end users while supporting a wide range of equipment is running at optimum as the next Support Engineer sought to join the Cape Town team of a dynamic required between customer's sites and providing support to other areas of the business where required. hands-on support. Maintain service qualifications and achieve all KPIs. Provide remote support where applicable
Experience & Qualifications
The support engineer needs to be proficient using technology and
configurations. The support engineer will be required to travel between customers sites and provide support to other
CCNA), and Sec+
SOPs, and Office SharePoint sites. Onsite IT Support IT Procurement: Oversee the IT procurement process Africa, and Luxembourg to ensure comprehensive IT support for staff in these regions. Bachelor's Degree,
As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. limited to:
/>- Assist with escalations from 2nd line support engineers
- Technologies include (but not limited
limited to)
o Virtualisation: VMware vSphere, MS Hyper-V, Nutanix AHV, Linux KVM
o SRM with:
CPT007107-ME-1 AFTERSALES SUPPORT ENGINEER CAPE TOWN SOMERSET WEST Minimum requirements: Engineering Degree or equivalent