We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
Are you a naturally outgoing and sales driven individual who is customer focussed, innovative in your approach, motivated by money and a good networker? Are you interested in the Financial Services Industry? If so, we have numerous roles within various areas and keen to hear from you. Take ownership
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
with Caseware, cashbooks, bank recons, loans, cost centre recons and asset ledgers. Must have a degree with
Midrand. KEY RESPONSIBILITIES Lead and align Contact Centre solutions and partners to identify and qualify Present and sell the Enghouse Interactive Contact Centre Solution in coordination with the Pre- Sales teams
based at one of their state-of-the-art contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape week)
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target