company. Excellent English and problem-solving skills required. Requirements: Clear Criminal Record, international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
experienced Contact Centre Trainers with experience in training staff in the international Call Centre (BPO) industry training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary: R30
We provide a variety of call centre, customer care, sales, claims, administration and office-based services uninterrupted support services. We are looking for a call centre Customer Care and QA Team Leaders to join and and leader a team of customer care agents and quality assessor for an international company. Duties: Monitor Daily / Weekly / Monthly Monitoring the Floor (Call Centre) Attend Daily / Weekly / Monthly meetings Pull Pull and Monitor Stats Listening to Agent Calls Daily Attend to emails Ensuring that your team adheres
leadership and mentorship to a team of supervisors and agents, promoting professional development and high performance a contact center environment. Strong analytical skills with the ability to interpret data and make strategic recommendations. Excellent communication and interpersonal skills, with a focus on building relationships and influencing