Multi Skilled Call Centre Agent Jobs in Randburg, Gauteng
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M-kopa Contact Centre Agent
Randburg
Negotiable and technical service enquiries through inbound calls and provide end-to-end service.
Main
soft skills when dealing with difficult customers.
Ensure correct listening skills and probing
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
KNOWLEDGE AND SKILLS:
- Good communication skills verbally and written in ontact Centre skills training
- Call handling skills
- Telephone etiquette skills
- Understanding
share this job on whatsappVodacom Prepaid : Contact Centre Agents
Randburg
Negotiable
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
- Answering inbound calls timeously.
- Be professional and polite always
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
ncies:
- Excellent listening skills.
- Ability to work shifts (Shifted envir
Store Manager - Clicks Valley Centre
Clicks Group LimitedRandburg
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives interviewing Skills: Sound managerial skills Results and target driven Planning and organising skills Problem-solving Problem-solving skills Strong customer orientation Good communication skills Computer literacy Strong financial
Outbound Sales : Agent
Randburg
Negotiable style="text-align:center">Outbound Sales Agent
Based responsibilities:
- Conduct outbound calls and sell telephonic devices and accessories.
- Will to sell high volumes of policies whilst ensuring call of high quality
- Ability to handle complaints
Uk Campaign : Sales Agent
Randburg
Negotiable
Outbound Sales Agent
RANDBURG- UK Campaign
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We responsibilities:
- Make outbound calls in a professional and timely manner.
- Build
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- Must have worked night shift in a call centre.
- Should have 1-year experience in sales
Service Desk Agents X3
Randburg
Negotiable motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO. They allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Qualifications r disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated
Outbound Collections Agent
Shapiro Shaik Defries And AssociatesCentral Johannesburg
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked with COMPETENCIES & SKILLS Computer Literate Excellent verbal and written communication skills with great listening listening skills. Outstanding telephone etiquette and interpersonal skills. Good typing and accuracy skills skills. Mathematical ability. Strong negotiations skills with the ability to handle objections and be
Sassa - Customer Service Agents (dl)
Randburg
Negotiable of Position:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries a customer service industry
- Previous call centre experience
- Fluent in English and another
Dialer Administrator Randburg
Credit Solutions Services Randburg
telephony systems within the call centre to optimise call campaigns and Agent productivity Changing of dial and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly recycle rules once a week to confirm all correct • Agent and Supervisor Administration on CIC • Daily adherence 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising skills • Target
Retention Consultant Randburg
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
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