Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent profiles for strategies. Agent Profiling: Develop comprehensive agent profiles for each campaign, outlining the skills, attributes for candidate selection based on the developed agent profiles. Utilize psychometric assessment tools analyses of each intake per campaign to evaluate agent performance on the floor. Use performance data to
Customer Support Agent, Umhlanga, North Suburbs. Company Name: Recharger Prepaid Meters. Recharger is communication platforms. Data-capturing: Ability to multi-task and ensure all queries are managed and resolved accuracy when capturing on relevant computer systems. Skills and Experience: Excellent command of the English telephone Etiquette: Excellent computer literacy skills. Experience in a similar environment - advantageous
Careerbox Umhlanga is looking customer service agents with previous Airport Operations experience to reservations and interacting with guests, travel agents and internal departments. Book individual and group experience: Ticketing Agent/ Check-In Agent Flight Attendant/ Cabin Crew member Reservations Agent Previous experience
Client in the Banking sector based in Umhlanga, KZN is currently seeking suitably qualified candidates for a Short-term insurance sales role. MUST have RE 5 and NQF Level 5 and be in the surrounding areas Commercial Short - term insurance sales (performance will be measured) Product knowledge (6 wee
International Sales Agents
Our client a market-leading provider in the BPO BPO space is looking for International Sales Agents to join their growing international team to support responding and following up on all rescheduled calls and pending information.
(QA) Agent to join our team in Durban preferably with a minimum of 1 year experience in a call centre (including root cause), providing reporting at campaign, agent and work process levels, making recommendations years Quality Assurance experience withing a call centre environment. Familiar with data and root-cause client. Excellent interpersonal & communication skills. Passionate Driven and compassionate. Hard Working with a desire to succeed. Team player. Ability to multi-task (listen and type at the same time). Attention
We are a leading Contact Centre with numerous campaigns, each with unique requirements and standards the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent profiles for strategies. Agent Profiling: Develop comprehensive agent profiles for each campaign, outlining the skills, attributes for candidate selection based on the developed agent profiles. Utilize psychometric assessment tools analyses of each intake per campaign to evaluate agent performance on the floor. Use performance data to
Client in the Banking sector based in Umhlanga, KZN is currently seeking suitably qualified candidates for a Short-term insurance sales role. MUST have RE 5 and NQF Level 5 and be in the surrounding areas Commercial Short - term insurance sales (performance will be measured) Product knowledge (6 wee
assurance checks of calls and adherence to client processes and procedures Ensure Agents and Team Leaders with Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject Matter expert with Team Leaders to determine training needs for Agents and Team Leaders. Provide a Subject Matter expert them with a ratio of 1 Operations Manager to 70-90 agents. Usually work in a team of up to 6-7 colleagues matrix Competencies, Skills and Abilities : Planning and Organizational Skills; defining performance