Job Description National Student Advisor (Undergraduate) Direct Reporting Line: Head: Student Recruitment Recruitment Join our dynamic team as a National Student Advisor We have an exciting opportunity for a motivated impact on the lives of prospective students. As a National Student Advisor, you will play a crucial role expand our reach. Interview Target • Make proactive calls to prospective students, scheduling interviews to ensuring payment is completed. • Conduct regular calling campaigns to convert interviews into applications
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage and management Minimum Requirements: Education: National Diploma in Business Studies, Consumer Studies
The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
Generative AI, Scripting in ServiceNow, Virtual Agent)
Job Description National Student Advisor (Undergraduate) Direct Reporting Line: Head: Student Recruitment Recruitment Join our dynamic team as a National Student Advisor We have an exciting opportunity for a motivated impact on the lives of prospective students. As a National Student Advisor, you will play a crucial role expand our reach. Interview Target • Make proactive calls to prospective students, scheduling interviews to ensuring payment is completed. • Conduct regular calling campaigns to convert interviews into applications
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
breakdown reports from customer and log the call with the relevant regional team
Immediately create
facing portals used by the company's advisor nationally. The candidate will report to the Development email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
Software migration and agent distribution
- Attendance in rolling on-call duty 24/7
- Investigating
Software migration and agent distribution
- Attendance in rolling on-call duty 24h/7
- Investigating
- Software migration and agent distribution - Attendance in rolling on-call duty 24h/7 - Investigating