Effective management and oversight of customer service operations, including oversight of: Daily vehicle reports and tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily in a similar role, with at least 3 of those at management level. Multi-brand workshop experience essential
needs and promote our service offerings.
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Compliance Department for authorisation. Assisting the Service Centre department with the opening of order tasks flights; accommodation, etc. Assisting Warranty Manager with administration. Client liaison. General administration
Deliver 5-star, in-person support to driver-partners and riders.
Reviewing and approving vehicle documents.
Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).
Assist with events and promotions as needed.
Walk driver-partners through
Staff Customer Service Representatives to assist clients over the phone with regards to service complaints Matric · 1-3 Years’ experience as a Call Centre Customer Service Representative · Ms Office and Computer Literate assist with clients / customer request and complaints service · Assisting Customers over the phone with and job cards · Managing own customer service support desk The post Customer Service Representatives
upselling additional services, resolving issues, providing extensive customer service to local and foreign
foreign clients, managing administrative tasks, reporting, and other miscellaneous responsibilities. It is
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
global packaging company is looking for a Customer Service Representative with experience in packaging to deliver on company sales budget in line with customer requirements & forecasts. This is an EE position Key Performance Areas: Management of daily relationship with set customers to ensure company is offering level of service in line with agreed SLA objectives. Create network of contacts within set customer-base Review company sales against budget set for customers to ensure the company is meeting the budget Perform
looking for a suitably qualified and experienced Customer Service Representative to join our dynamic team. Ensure checked with the customer on the line to ensure the account number and order is correct. Manage the day-to-day day-to-day requirements of our Customers. Resolve Customer queries/complaints in a timely manner. Liaise with To work within the KPIs given to you by the Management Team. To keep and maintain records of all orders effort to maintain high levels of service. Support the management structure and carry out any other additional
***THIS POSITION REQUIRES CUSTOMER FACING SALES EXPERIENCE***
At least 2 years of customer facing sales experience
Excellent planning