National Operations Training Manager Jobs in Forest Town
Service Delivery Manager 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
Intellibpo
Forest Town
R30 000.00 to R40 000.00 numerous different industries. Our company is owner-managed which ensures that we source only the highest quality Campaign Manager to join our team at Intellibpo. As a leader in our contact center operations, you will vital role in driving performance excellence, managing team leaders and the client, whilst ensuring service Key Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to to service level agreements (SLAs) and operational metrics. Analyse performance data to identify trends
share this job on whatsappContact Centre Trainer 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R30 000.00 to R35 000.00 numerous different industries. Our company is owner-managed which ensures that we source only the highest quality experience in training staff in the international Call Centre (BPO) industry. Responsibilities: Training coordination and preparing training material. Conduct new hire training. Conduct refresher training. Coaching. Align Align training with required KPI. Subject matter expert. Requirements: Matric. Facilitation course. Learning Learning and development course. Experience training staff in a call centre environment. Experience in
Qa Team Leader 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R13000.00 to R15000.00 numerous different industries. Our company is owner-managed which ensures that we source only the highest quality to emails Ensuring that your team adheres to operational procedures Ensuring that targets set for your productivity in your team Be able to communicate Management Instructions and Discussions Ensuring that your infrastructure. Experience with telecom project management and familiarity with relevant tools and methodologies Leadership skills: · Proven ability to lead and manage a technical team. Excellent interpersonal and communication
Consultant Call Centre 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R10 000 to R13 000 numerous different industries. Our company is owner-managed which ensures that we source only the highest quality
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