Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
- Must have an electrical qualification (N3 +) and have an understanding of wiring of meters
- Must have excellent telephone etiquette as you will need to assist customers with any technical issues faced
- Computer Literate
- Must have a clear criminal and credit check
and we are seeking to hire highly experienced Call Centre SALES agents. We invest our time and energy into certificate/ NQF Level 4
their sales strategy. You will be responsible for calling on hardware retail outlets in the KZN Region, fostering taker. Key Responsibilities: Prospecting and Cold Calling: Identify and target potential hardware retailers customer base through proactive prospecting and cold calling efforts. Account Management: Build and maintain
Excellent Track record in Direct Marketing/Call Centre or
Dealership Industries
Excellent Track record in Direct Marketing/Call Centre or Dealership Industries Matric Fluent in ENGLISH
Excellent Track record in Direct Marketing/Call Centre or Dealership Industries Matric Fluent in ENGLISH
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