Windows Server support. Virtual environment. Network support. LAN and WAN. O365 support. Desktop support
and network problems, diagnosing and solving hardware or software faults. Providing technical support to certifications (CompTIA A; Network; Microsoft; Udemy) or equivalent experience. Manage and support Microsoft 365 Office understanding of network protocols, firewalls and VPNs. System maintenance and support – maintain/upgrade/troubleshoot