include: Manage all aspects of the Service and Parts Department, management of the sales, Manage service and parts department profitably through financial controls ; Establish customer satisfaction; strong>
must have 5 to 10 years relevant experience
Job: To provide administrative services to the department and our customers Administration: •Repair book book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair •Repair - completion process. •Customer negligence process •Ensure stock takes are managed and prepared payroll on time. •Ensure constant follow up on customer quotations. •Monitor quotation - RNR after 7 days housekeeping. Monitor Customer Care/ Adhering to CPA procedures. •Continuous customer update and feedback
Diploma/Degree IT Systems ((NQF 5) Certificate EXPERIENCE: 2-3 years' experience in IT software and hardware support infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive alternative pathways until you resolve an issue Customize desktop applications to meet Client standards
refurbishment, repairs, heavy and diesel fuel injection services, the Group has specialist staff and serves clients the highest standards in production to ensure customers have access to top-quality, reliable, and cost-effective exceptional after-sales service. Provide a safe and efficient mechanical service to Vertical Transport Certificate Hydraulic Experience 5 years plus working experience in similar environment Experience on Deutz, Cummins willing to do standby Advantageous: Previous experience of TMM equipment eg. Scoops, Dum Trucks, UV and
incumbent is a Senior level member of our regional service engineering team, responsible for managing the tasks, by driving or participating in regular customer-facing technical engagements, technical strategy with customers' engineering and technical teams to discuss our Engineering capabilities, customer app application to the industries, equipment and customers that we serve. o Demonstrates strong project management availability. o Proficient at collecting voice of the customer intelligence, and translating the information
Job: To provide administrative services to the department and our customers Administration: •Repair book book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair •Repair - completion process. •Customer negligence process •Ensure stock takes are managed and prepared payroll on time. •Ensure constant follow up on customer quotations. •Monitor quotation - RNR after 7 days housekeeping. Monitor Customer Care/ Adhering to CPA procedures. •Continuous customer update and feedback
refurbishment, repairs, heavy and diesel fuel injection services, the Group has specialist staff and serves clients the highest standards in production to ensure customers have access to top-quality, reliable, and cost-effective products, supported by exceptional after-sales service. As a Manager within the Group, you will assume with a focus on revenue growth, profitability and customer satisfaction. You will be responsible for the environment in terms of competitors and current customers. Maintain safety standards and always comply with
to ensure that customer requirements are met.
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