customer payments EXPERIENCE, SKILLS AND QUALIFICATIONS REQUIRED: 5 years proven work experience as an External/Direct afternoon R14000-R18000 per month subject to experience - Petrol Allowance and Commission
Requirements: High school diploma or relevant qualification. A minimum of 2 years’ proven experience in a similar
Education and Experience:
work experience as a Receptionist, Front Office Representative or similar role Hands-on experience with organizational skills Customer service attitude High school degree: additional certification in Office Management
industry by increasing company sales while gaining experience, advanced knowledge, leadership skills and abilities in a team and adapt to changing situations High school matric qualification or equivalent Software system
elevator technology and industry regulations High school diploma or equivalent Completion of an apprenticeship License Min of 3 years and more or more working experience as above Highly negotiable/open to offers to
improvements to enhance the overall customer experience.
Key Responsibilities
• operations as needed to improve overall customer experience and quality
• Data Analysis and reporting: required:
• High school diploma with 1-2 years of Call Center Experience.
• Advance English
/ DID rating Experience: 5 years experience as a Senior Voice Engineer Avaya Experience Sonus SBC Experience Experience Extensive SIP protocol experience SQL Experience Linux Experience VoIP Protocol, TCP/IP, Routing Controllers, Gateways & Soft switch experience (essential) Experience in disaster planning / recovery and and execution (essential) Managing staff Experience at least 3 years Skills and knowledge in: SBC setup
and on-budget 5 years minimum experience with C# 5 years minimum experience in developing APIs for use in 3 years minimum experience within an agile/scrum framework 5 years minimum experience with SQL 5 years years minimum experience in Dev Ops 1 year minimum experience required with Docker and/or Kubernetes 1 year year minimum experience required with YouTrack Preferred Requirements: Knowledge of Angular/React Exposure with 5 years or more of industry experience (or 10 years' experience if no degree) Pays up to R100 000pm
Experience:
Minimum of 1-2 years of working experience in a similar IT networks and network topologies.
Hands-on experience and a willingness to learn.
Proven ability transport and a valid drivers license.
Experience with remote monitoring tools and remote support
Knowledge of VOIP systems is advantageous.
Experience with hardware and software installation, configuration problem-solving and analytical skills.
Experience with network security and firewalls is a plus