mentation & maintenance of Training Manual
bottom line. We cater for a variety of services to provide a comprehensive, tailor-fitted approach for your end-to-end, customized offshoring experience and in providing employees with the best career experience that competition. Job Summary Connected Networks is a leading provider of cutting-edge network connectivity solutions key stakeholders, understand their needs, and provide tailored solutions. Identify and target 20 new customers to understand their business challenges and provide consultative solutions. Present and demonstrate
staff who interact with customers. Monitor voice/ non voice interactions, to evaluate behavior, technical policies and procedures. Recommend improvements to training and operations as needed to improve overall customer reports and presentations on quality performance and provide actionable insights to senior management.
• Outstanding customer service skills and dedication to providing exceptional customer care
• Exceptional
an opportunity for a suitably qualified and experienced candidate to take on the role of Credit Manager Lead and mentor the credit control team, providing training and support as needed. Requirements: BCom
guidelines
Key Responsibilities:
Provide first-line support for networked computers and
Communicate technical information effectively to non-technical users.
Educational
support, and maintaining the printer environment. Provide first-line support for networked computers and Communicate technical information effectively to non-technical users. Educational Requirements: Matric
Anti-Corruption activities. This position requires an experienced leader of people and projects with the ability identity of whistle blowers and the information they provide are effectively. protected. Analyse relevant data data and review evidence gathered. Provide expert input into investigations. conducted by self and the submitted by the team. Training, growth, development, and overall wellness of team. Provide regular feedback growth requirements and disciplinary issues. Providing support, guidance, and effective management of
on a full time basis Matric Computer Literacy is non-negotiable Clear criminal and ITC record due to the
of technical support engineers Ensure the team provides timely and effective support to clients Develop improvement, and implement corrective actions Provide guidance, training, and mentorship to ensure high-quality delivery Handle escalated customer issues and provide resolutions Stay up-to-date with the latest industry and divisions. Ability to anticipate needs (e.g. training or documentation) within their department or the and takes action to meet those needs Ability to provide guidance and input to others on how to handle escalations