POS24089 Alarm System Technical Support (POS24089)
Randburg
R 15 000
pharmacy within the scope of practice of a registered nursing practitioner. Minimum Requirements: Grade 12 – qualification in General Nursing Degree/Diploma in Midwifery Registered with South African Nursing Council (SANC) (SANC) Nursing practitioner must obtain BHF registration 2-3 years’ experience in practicing as a Primary
the dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly Proactively anticipate shortfalls and system problems we may experience daily System administration – Creating and staff accounts on the Vici system • Maintaining staff accounts on the Vici system • Checking of the recycle working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems • Telephony • Reporting
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received the Call rating system. Demonstrate excellent knowledge of product and service offerings, system knowledge Services will be an advantage. Excellent product and systems knowledge. A passion for retaining customers through
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received the Call rating system. Demonstrate excellent knowledge of product and service offerings, system knowledge Services will be an advantage. Excellent product and systems knowledge. A passion for retaining customers through
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and
administration involved Answering & Screening calls Relaying accurate messages to relevant department/person department/person Uploading all relevant information to system Processing Overtime Filing and Faxing documents
operational development team directly supporting the call centre, reporting to the Head of IT with dotted or manipulate data for the in-house developed systems and reports as well as using C# to create simple SPAs using MVC, Razor and Blazor. Our client's systems use T-SQL for most of the business and processes moving forward. Support the deployment of new IT systems and infrastructure. Diagnose problems using a logical logical approach and understanding of the underlying systems. Working individually or as part of a team on small
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):