testtaskfromtest Job brief We are looking for a qualified Help desk manager to join our team. You will be responsible service and resolve all technical issues. As a Help desk manager, you should have a solid technical background client satisfaction. Responsibilities Manage the help desk team and evaluate the performance Ensure customer on a daily basis Recruit, train, and support help desk representatives and technicians Set specific customer Develop daily, weekly and monthly reports on help desk team's productivity Provide customer feedback
understanding of networking, Server hardware and MS Office Suite Windows XP and Windows 7 and solid Windows
step-by-step through the problem-solving process. Help with troubleshooting hardware and software. Follow
and maintenance of all computers (production and office) at the Business Unit. Maintenance of network devices
Experience, Skills and Knowledge: Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients mentor more junior staff in the team. Microsoft Office Applications. Microsoft Operating Systems. Network
processes Administrative Process Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients mentor more junior staff in the team. Microsoft Office Applications. Microsoft Operating Systems. Network
team The ideal candidate needs to have a strong Office 365 background and advanced skills in MS Word Responsibilities: step-by-step solutions or provide clear instructions to help them resolve software issues Problem Analysis and and qualifications: Very good understanding of Office 365 products Advanced MS Word skills – including
Keeping track of all equipment taken out of the office Renewing of all employee contracts Making sure employee documents & details are in order Manage office supplies. Assisting with Day to Day queries
in a similar role
an experienced Office Administrator to join their team in Richards Bay. As an Office Administrator, you efficient operations of the office. This includes managing the front desk, handling phone calls and correspondence and maintaining office supplies and equipment. Responsibilities: Manage the front desk and welcome visitors members Maintain office supplies inventory and place orders when necessary Ensure the office is clean, organized records Requirements: 3 years experience as an Office Administrator or in a similar administrative role