Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised
transporter.
- Send empty depot releases to shipping line prior to container collection.
- Receive all
documents (EG CNCA for Luanda)
- Invoice customers
- Process creditor invoices
- Submit
Reference: KZN000438-KK-1 EXPORT CUSTOMER SERVICE AGENT DURBAN - KZN To control and manage the entire Process bookings and send booking confirmation to customers. - Follow up on Quotes to fill up under utilised transporter. - Send empty depot releases to shipping line prior to container collection. - Receive all required and fumigation certificate. - Process shipping line's shipping instruction - Prepare required trade documents documents (EG CNCA for Luanda) - Invoice customers - Process creditor invoices - Submit RCG to SARS
- Request ANF from the line and upload into FCMS
- Action all SOB requests.
- Send ANFs and
logistics industry, currently seeks your Exports Customer Service experience to control and manage the entire Process bookings and send booking confirmation to customers. Follow up on quotes to fill up under utilised transporter. Send empty depot releases to shipping line prior to container collection. Receive all required list and fumigation certificate. Process shipping line's shipping instruction. Prepare required trade documents Release bills for customer collection. Process cargo dues. Process acquittals to shipping line. Key Competencies:
looking for Customer Service Enthusiasts SA's largest Contact Centre is currently recruiting Customer Care Representatives Criminal/Credit Record Minimum of 6 months Customer Service Experience (Retail/Hospitality/Contact Centre) Potential Exposure to dealing with international customers Access to on-site clinic and Salon Access to on-site requirements and would like to apply for the above customer service vacancy Whatsapp Fay on 0816623366 for more