The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently personal performance targets. To meet and exceed our customers expectations by dealing with their queries, concerns manner. To proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility timely manner to all customers who contact the NCC via telephone; To provide customers with accurate, relevant change easily; Problem solving ability; Strong customer centric focus.
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently personal performance targets. To meet and exceed our customers expectations by dealing with their queries, concerns manner. To proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility timely manner to all customers who contact the NCC via telephone; To provide customers with accurate, relevant change easily; Problem solving ability; Strong customer centric focus.
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop effective management of the call centre (telephonic and online) to ensure loan targets and administrative/financial conduct) Monitor calls to ensure that dialogue with customers meets the required standard Ensure well maintained/updated Maintaining and improving customer relationships Creating and growing customer database Keep team updated updated with product knowledge Assist with ad-hoc projects to improve the sales and application processes
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop effective management of the call centre (telephonic and online) to ensure loan targets and administrative/financial conduct) Monitor calls to ensure that dialogue with customers meets the required standard Ensure well maintained/updated Maintaining and improving customer relationships Creating and growing customer database Keep team updated updated with product knowledge Assist with ad-hoc projects to improve the sales and application processes
Memberships and marketing of products, facilities and services and meeting with specific monthly new Member sales supporting general Member satisfaction and retention. Assist, supervise work with the Sales Team in the abscense and making appointments
Presenting our services and offerings
Reaching daily, weekly and administration
Deliver superior member service
Member retention
Experience communication skills
Willingness to work retail hours
Reliable transport and own cellphone
greeting members and delivering exceptional customer service assistance.
Key Performance
ing telephones
a dynamic company with two divisions: Grapevine Retail: Our in-store advertising business brands up to offering impactful marketing solutions in the retail space. www.grapevine.co.za Green Media: A unique salary information to our outsourced accounting service provider, Bean Counter. Manage BEE certification Address minor IT issues and coordinate with IT service providers as needed. Skills Analytical Skills:
Processing files received from internal and external service providers; Updating internal systems with Billing and accuracy; Assisting with internal and external Billing queries timeously; Assisting with training organizational experience; Motivated team player; Good customer service; Ability to excel under pressure; Good Corporate commitment to delivering the highest level of customer service.
Processing files received from internal and external service providers; Updating internal systems with Billing and accuracy; Assisting with internal and external Billing queries timeously; Assisting with training organizational experience; Motivated team player; Good customer service; Ability to excel under pressure; Good Corporate commitment to delivering the highest level of customer service.
advertising needs are met and they receive exceptional service. Design and implement effective advertising campaigns account growth, including upselling additional services. Maintain a comprehensive understanding of industry advertising platforms, including TV, radio, outdoor, and online. Exceptional communication and presentation skills